Returns Policy

If you are not completely satisfied with your purchase, we’re sorry to hear that. Please  notify us immediately by email and we will provide return details. Then return the item to us in its original unused condition within 7 days of receiving it.

We do not refund custom made orders.

If items are lost  or damaged by the post office, you will have to claim from the postal service yourself.

Returned items should be unused and must be returned within 7 days in the original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will be happy to exchange the item.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

Delivery charges are only refundable where goods are faulty and a refund is made.

We will refund an item if it is faulty, after a thorough check. Please allow 14 working days for a refund to be processed.